If you need security guards for your business or institution, you want to choose a reputable, reliable firm to do the job well. But it can be difficult to choose the best company if you don’t know what to look for. During your initial security consultation, make sure to ask these questions to get an idea of their service quality.

What to Ask During a Security Consultation

1. Who are your typical clients?

Ideally, the security company should have experience working with clients who have similar needs to yours. Consider the size and industries of their client base. Can the company secure large facilities with frequent visitors, like a casino or hospital? Do they have the expertise to address industries with high-cost inventory and cash, like a bank or jewelry shop?

2. How do you select security guards?

If the selection process for hiring guards is stringent, you’re more likely to work with trained and reliable employees. The company should conduct background checks, screen professional references, and favor applicants with previous experience in law enforcement, security, or the military.

3. What is your turnover rate?

Low turnover is a sign that the firm chooses good employees and manages them well. It also usually indicates you’ll work with the same guards at your facility, so they’ll become familiar with your needs and operation.

4. How do you price your services?

Ask the consultant how they arrived at their prices. If they are willing to break down the costs for you, you can better understand their priorities. If the guards aren’t well-compensated, they might not have enough incentives to go the extra mile. Don’t go with a low-ball offer, because this could signal problems with the company’s retention rate and services.

5. What is your availability?

Finally, to be compatible with your business, guards need to be available on your schedule. This includes having backup accessible in case an emergency occurs.

Desert Mountain Security in Kingman, AZ, is an experienced and effective security provider serving Bullhead City, Lake Havasu, and Mohave County. They have a selective hiring process, dedication to safety, and a founder experienced in law enforcement—and they encourage their clients to put their services to the test during a consultation. Whether you need security for an event or everyday business operations, they’ll do everything possible to keep your property safe. To schedule a security consultation, call (928) 263-1127 today. You can also visit their website to learn more about their qualified team.