Discovering your vehicle has been towed away can be inconvenient and stressful. Whether you parked in a handicapped spot or have an unpaid ticket on your record, it’s important to know what to do when your vehicle has been impounded. Below are some steps to follow to help you locate the tow company and get your vehicle back in your possession as quickly and with as little stress as possible.

What to Do When Your Car is Towed

1. Locate Your Vehicle

The first step is to determine where your car has been taken. If your vehicle has been impounded from a private parking lot, there should be a sign with information about the towing company responsible for impounding your vehicle. If it was in a public area, you can contact the police and they should be able to provide you with the necessary information. 

2. Contact the Tow Company

If you see a number with the tow company listed on the sign, contact them directly. They should provide you with details about the location of their lot, as well as the paperwork and amount of money you will need to bring with you to retrieve your vehicle. 

3. Bring the Proper Documentation

You will need to show proof of drivers license, registration and insurance information to get your car back. It’s best to gather the documents right away and head to the lot, as your vehicle will continue to incur daily fees. Be sure to bring the right form of payment; some lots will only accept cash.

If you need a towing service, Marcell’s is a trusted tow company and salvage yard in Hamilton, OH. For over 60 years, they have provided high-quality auto repair and towing services, along with 24-hour roadside assistance and used auto parts for sale. Whether you’re dealing with a flat tire or a failed engine, you can rely on their team to provide you with exceptional results. Call (513) 867-8889 to schedule an appointment, or visit their website to learn more about their full range of services.