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Whether you’re involved in a collision or dealing with engine trouble, roadside assistance is a service designed to help drivers in emergencies. This service offers a wide range of solutions for your particular situation, from flat tire repair to towing. However, many vehicle owners still don’t know what they can expect after contacting roadside assistance. Below are answers to a few of the most common questions.

Your Roadside Assistance Guide 

1. What Services Does Roadside Assistance Include?

roadside assistanceRoadside assistance can help with common issues such as replacing flat tires, delivering fuel, and jump-starting vehicles with dead batteries. For more serious issues such as a blown engine or a car accident, they can also provide towing to a nearby auto repair center. 

2. Is Towing Available in the Middle of the Night?

Whether you’re driving to work early in the morning or coming back from a late-night concert, an emergency can occur at any time. This is why roadside assistance is available 24 hours a day, seven days a week. Towing professionals are ready to assist you at any time, even if you find yourself stuck in snow in the middle of the night. They ensure that you and your vehicle get to your destination safely and quickly. 

3. How Long Does It Take For Assistance to Arrive?

Roadside assistance providers aim to arrive within an hour or less. However, factors such as poor weather conditions and traffic may cause a delay. You can be sure that once these professionals arrive, they will assess the situation—whether you’re in a car accident or your car fails to run—and they will act quickly to resolve the issue by towing your vehicle to the nearest car shop. 

4. What Happens Afterwards?

If you need a simple jump-start or tire replacement, then the provider will offer their assistance, and you can get back on the road. If your vehicle requires towing to a nearby center, the provider will give you a ride or you can arrange a pick-up with a friend or family member. 

 

 

If you’re parked on the side of the road and need your vehicle towed to a safe location, turn to the professionals at The Hole Works in Cattaraugus County, NY. This company offers reliable and prompt towing services. They also feature a range of additional services for residential and commercial customers, everything from construction equipment to hole drilling. Give them a call today at (716) 676-3998 or visit their website to learn more about their full list of towing services.

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