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As a business owner, you know that freight pickups are when your products are picked up by your chosen freight transportation company to be delivered to distributors or directly to your clients. Sometimes, these pickups are missed for various reasons, from miscommunication with the product moving company to unexpected delays that prevented the pickup from being made. Whatever the cause, below are some do’s and don’ts for what to do next if your freight pickup was missed.

Do:

Contact the freight transportation company.

As soon as you’re aware that the pickup has been missed, contact the product moving company that’s responsible for the pickup. They’ll be able to work with you to determine what the cause of the missed pickup was and provide a solution that will correct situation and get your items picked up and delivered in a timely manner.

Alert staff at the freight’s destination of the delay.

freightAfter working out a solution with the freight transportation company, you should have a general idea of if there will be a delay in the shipment’s arrival and how significant of a delay that will be. Apprise the coordinator at the shipment’s destination of these details, letting them know there’s been a delay and when to expect the delivery. You’ll be able to work out the minute details and changes that may need to be adjusted due to the delay during this contact, too, making sure that everything gets smoothed over.

Don’t:

Ignore the situation.

If your pickup has been missed, it’s important that you contact the shipping company and the shipment’s destination company as soon as you realize it, so a solution can be put in place as quickly as possible. This minimizes the disturbance to your business, the burden on the transportation company, and any inconveniences for the company awaiting your delivery. If you take no action and don’t reach out to or respond to the transportation company, you’re putting your shipment, your business, your clients, and the transportation company at risk for financial burdens due to the lost inventory, crowded spacing, wasted time, and lack of product.

Panic.

While missed pickups are less than ideal, transportation companies will work with you to find a timely, efficient solution. Oftentimes, other drivers will be contacted to see if they can pickup the load the same day, with little delay in the delivery. If this isn’t an option, your cargo is picked up no later than the next day in most cases, meaning that there are fast solutions in place to minimize any inconvenience to you or your clients.

 

If you need reliable freight shipping in Wailuku, HI, contact the prompt and professional trucking and shipping experts at Tri Isle Inc. Whether you’re shipping your products for distribution or you’re moving and need the possessions delivered to the new location, they’ll ensure it arrives safely, on time, and to your specifications. Their offerings include inter-island freight, refrigerated transportation, worldwide shipping and moving services, and breakbulk services, with complete door-to-door service. For over 50 years, they’ve helped businesses conduct essential operations through expedient, fast transportation solutions. Learn more about their different areas of expertise online, then call (808) 244-1800 to set up a pickup.

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