Being able to communicate with customers and associates is a must for any business. That’s why choosing the right business phone system is so important. You want to be assured that your phone system will be available when you need it, but you also want to keep costs reasonable for your specific enterprise. The following are a few things to consider if you’re in the market for a new phone system for your business.

3 Ways to Choose the Right Business Phone System For Your Needs

1. How Much Can Your Business Spend?

When it comes to phone systems, you need to consider initial fees as well as recurring costs. With a traditional landline, you’ll need to account for costs for hardware and installation. You’ll also need to keep in mind maintenance fees, as well as the need to replace your system after so long. Most VoIP phone systems don’t have these high initial costs. However, depending on the type of VoIP phone system you choose, you may need to pay recurring charges, both for monthly use as well as per user.

2. Do You Have a Lot of Remote Workers?

Many workplaces utilize remote workers, who rely on their mobile devices to make and receive calls. If this is true in your line of work, a traditional phone system utilizing landlines doesn’t really make sense. In this case, a virtual phone system might be your best bet, as it can redirect calls coming into your business to each worker’s individual mobile device. Virtual systems also offer access to important business features, such as voicemail and call forwarding.

3. How Many Calls Do You Normally Receive?

Businesses that handle a large volume of incoming and outgoing calls are best served by SIP Trunks. This is because virtual systems offer automatic call redundancy, so even if your phone system, internet, or power goes out, you can still forward calls to cell phones.  

No matter what type of business phone system you’re looking for, ACC Telecom is here to help you find a solution. For more than 39 years, this telecommunications company has worked diligently to provide both individuals and businesses the best service available. Over the years, they’ve grown to adopt new technology, which allows them to remain on the cutting edge. They also believe in offering the best customer service available, which entails 24/7 help desk support. Call (410) 995-0101 to speak to someone in Columbia, MD, about setting a phone system for your business. You can also learn more about available plans and pricing by visiting them online.