Whether you own a small cafe or a fast food franchise, the drive-thru sound system serves an important role by allowing your employees and customers to communicate. If it is not working correctly or if the sound is fuzzy, it can not only slow down business but lead to frustration and ordering mistakes which may discourage guests from returning. To prevent this, consider these tips for enhancing the clarity of your intercom.

Ways to Boost Your Drive-Thru Sound Quality 

1. Consider Post & Microphone Location

Position the order post somewhere quiet. The best spot is behind a building where it’s shielded from the sounds of nearby traffic. Likewise, the inbound microphone should be situated at a level with the driver’s side window, or approximately 42” high.

2. Reduce Background Noise

Background noise from the kitchen and the customer's car is inevitable. However, by equipping your workers with noise-canceling headphones and microphones, you can help them cut through the din.

3. Echo Reduction

Many drive-thru sound systems have the habit of repeating voices back into the headset. Invest in echo-eliminating software to resolve this issue. 

4. Choose a System with a Low Noise Floor

Wireless intercoms often create white noise which can override an order being placed. Pick a sound system with a low noise floor to eliminate unwanted humming and buzzing.

Installing a quality drive-thru sound system is an investment in your business. Employees can provide better service, which, in turn, results in happier customers. If you’re a Hastings, NE, business owner ready to upgrade your intercom, turn to the professionals at Quality Sound & Water. In addition to sound equipment, they also sell business security systems to keep your property safe. Whatever your business needs, call (402) 461-4935 to talk with a friendly team member. Or visit their website to learn more about their products.