In the aftermath of a jarring collision, it makes a huge difference to work with an auto body repair shop that makes service easy. But how can you isolate a crew that will offer high-quality restorations alongside outstanding customer care? Using strategic questions, you can separate the best contenders from shops to skip. Here is a guide to what inquiries you should focus on. 

Inquiries to Make of an Auto Body Repair Shop

1. What Type of Warranty Do You Offer?

Whenever you take your car in for body work, confirm the shop offers a warranty. Otherwise, if the auto body repair doesn’t hold up, or the paint quickly flecks off, you have no recourse. Push for specifics on the warranty. For instance, some shops will only offer a few months while others offer years long or even lifetime warranties, providing greater peace of mind and confidence. 

2. Do You Cover the Cars While They Stay in the Shop?

This question helps gauge the level of care in the body shop. When the technicians throw a cover on the car when it’s not being worked on, no new harm will come to the vehicle. Body work involves sparks and chemicals, so it’s helpful to know if the technicians who work their are mindful of your property. 

3. How Long Should I Expect the Repair to Take?

Since you won’t have the vehicle while the repair is in process, it’s pivotal to know the projected timeline. Any answer you get will not only take into account the actual labor but how busy that particular shop is at the moment and if there are any backups. So if what the mechanic tells you seems unexpectedly long, continue calling around to other body shops. 

4. Do You Provide Rental Cars or Loaner Vehicles?

To make life easier for their customers, many body shops offer services to help you get around during the repair. By checking on the availability of rental cars or loaner vehicles up front, you can avoid a situation where you need to call multiple people urgently asking for rides. 

When drivers take their vehicles to Murray's Auto Body Shop Inc in Goshen, NY, and the surrounding areas, they know the cars will be pristine again when the work is done. With over five decades of experienced, the family-owned and operated auto body repair specialists take immense pride in their track record of servicing banged up vehicles. To request a free estimate from the veteran crew, just call (845) 294-6139 or send a message through the auto body shop’s website.