After an accident or upon discovering your car won't start, you may be upset or even panicky when shopping for a towing service. Nevertheless, it's important you find out some basic facts about the operation before hiring them. In fact, it's wise to be proactive and choose a tow company now, before you need help, and keep their information in your contacts list for emergencies.

4 Questions to Ask Before Hiring a Towing Service

1. Do You Accept Credit Cards?

Most places today accept charge cards, but some do not, and some only accept certain cards. For instance, if you carry only a Discover Card, makes sure not only that the service you hire takes credit, but also accepts your card. It could be awkward to realize you cannot pay once the bill is proffered.

2. Do You Offer 24/7 Service?

Some towing companies, especially those run by service stations, only operate during regular business hours. During a late night or weekend emergency, you certainly don't want to call for help only to reach an answering machine. Make sure the service you hire operates round the clock, seven days a week.

3. Are You Insured?

A reputable towing service should maintain adequate amounts of liability insurance in case something goes wrong. For instance, if the driver should hook up your car wrong and damage the suspension or, worse, be involved in a collision while towing your vehicle, you want the company to be fully insured so your losses are covered.

4. What Are the Total Costs & Fees

Some disreputable operators levy hidden fees to take advantage of distressed motorists. Don't let this happen. Ask in advance how much towing or roadside assistance costs, including all costs and additional fees.

By making sure the towing service meets your criteria before hiring them, you may avoid an unpleasant or awkward situation. For prompt, expert assistance, contact Discount Towing & Recovery in Mountain Home, AR. They offer 24/7 emergency roadside assistance in and around Baxter County, including tire change, fuel delivery, and lockout service. Visit their website to message them online or call (870) 425-1775 to have your questions answered.