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In the midst of panic, many homeowners don’t call emergency water damage service providers and tend to other important tasks when they experience unexpected property flooding. To prevent the problem from getting worse, there are several actions you should take as soon as possible. Below are a few as well as common mistakes to avoid.

Do:

Turn off utility lines.

emergency water damage servicesEven if pooling water is contained to one area, it’s still best to turn off the main water supply line. If the flood was caused by a burst pipe, shutting off the water will stop the flow of liquid. If it’s a safe distance from the flooded area, you should also power down the fuse box to the electrical system. Doing so will reduce the risk of standing water seeping into outlets or touching plugged-in appliances and causing electrical fires.

Take pictures of the damage.

Before you call an emergency water damage service specialist, reach out to your homeowner’s insurance company for assistance. They will tell you whether your policy covers the cost of repairs. Take pictures of the damage. The more information you can include when filing the insurance claim the better, as it could help expedite the review process.   

Don’t:

Forget to call a restoration company within the first 48 hours.

It only takes mold and mildew 24 to 48 hours to grow on damp surfaces, so contact an emergency water damage services company not long after calling your insurance provider. Technicians have water extraction and mold removal equipment to eliminate harmful pathogens from inside your space. They will also provide carpet cleaning and additional restoration services to return your property to its pre-flood condition. 

Walk in areas with standing water.

If you start moving furniture and other belongings while waiting for the emergency water damage service technicians to arrive, avoid areas of the property with standing water. Potential dangers could be lurking in the water, including items to trip on and live electrical currents. The water could also be contaminated with bacteria from sewage lines or mold spores. Professionals wear safety gear and have the training to tend to these areas.

 

If you need emergency water damage services and home remodeling to restore property safety and your family’s comfort, the licensed, bonded, and insured technicians at Henry's Services in Anchorage, AK, are available to lend their expertise to your project. They will also recommend upgrades you can make around the house to protect your property from extreme weather. To inquire about fire and water damage restoration solutions available in the Anchorage area, call (907) 344-4200, or visit the company online to request a quote. Stay connected on Facebook for tips to mitigate damage after a flood.

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