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If you’re not car savvy, an auto repair can seem like a completely different language. When you take yours in for repairs, it’s important to make sure you’re receiving the right information. There are several key pieces of an auto repair form to look for. By ensuring these are there, you can be confident you know what’s going on, what you’ll be paying, and other pertinent details about the process.

What Are the Most Important Parts of an Auto Repair Order?

1. Labor Costs

Aside from the cost of replacements parts, you want to know how much the auto repair shop is charging for labor. Prices can vary and are charged as hourly rates. Independent shops can be more affordable than dealerships, but they might also charge more for specialty cars.

2. Experience

auto repairThe auto repair order should also list the qualifications of the mechanics working on your car. This should include certifications and training required by the state, so you know they have the experience to handle the job correctly.

3. Fees

Auto repair shops often have relevant in-house fees that are added to the overall cost of the repair. These can include shop supplies, overnight storage, and other factors that cost the shop money.

4. Terms of Service

Legal language is never exciting to go through, but it needs to be included. You’re free to read through it and ask any questions about anything you’re confused about or don’t understand. This legal language protects you to ensure you get the service you were promised and are covered if something doesn’t hold up.

5. Waiting Period

Depending on the extent of the auto repair, you might be waiting a few hours or several days. The order should have a fair estimate on there, so you know your vehicle is being addressed in a timely fashion and can arrange alternative transportation.

6. Communication About Services

Even if you don’t understand car lingo, there should be a complete breakdown of the services you’re paying for. It should also include all means of connecting with the shop, so you have an open line of communication.

 

Professional Automotive puts customer service first, and with over 25 years of experience, they have the know-how to ensure reliable results. Located in Anchorage, AK, they’re happy to sit down and answer any questions customers have, and their Automotive Service Excellence-certified mechanics can address a variety of issues. Call (907) 562-2471 today to schedule an auto repair or tuneup, or visit them online to learn more about their services.

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