Whether you’ve been involved in an accident with another vehicle or just had an unlucky run-in with a mailbox, heading to the auto body repair shop is something almost every car owner experiences at one time or another. While repair professionals can fix a wide variety of vehicle damage and leave your car looking sparkly and new again, it’s important to ask the right questions before the work begins. These inquiries will help you get a clear picture of what the work will entail and ensure there aren’t any miscommunications.

What to Ask an Auto Body Repair Shop

1. Do You Offer Free Estimates?

Getting an estimate from an auto body repair shop is a must before handing over your car keys. The estimate will help you gauge the financial feasibility of the service and prevent any false charges. The estimate should be free, in writing, and include a detailed list of every expense involved in the repair including labor.

2. Are Temporary Vehicles Available?

Your life can’t come to a halt just because of some auto body repair work. If you don’t have other means of transportation available, ask if the shop offers loaner vehicles for use while the repairs are being finished. If a business doesn’t have vehicles on-site, they might be partnered with a rental company that will be able to provide a temporary replacement.

 3. Will the Paint Be Matched?

Even if the bodywork is perfectly completed, a mismatched paint job can ruin the aesthetics of the repair. Make sure the shop is able to match the color of your vehicle—the paint code can typically be found under the hood or in the door jamb. This way, the finished product is a seamless fit.

If you’re in need of expert auto body repair in the Wilder, Erlanger, or Hebron, KY, regions, there’s no better choice than Airport Paint & Body. With more than a decade of experience, the family-owned and -operated business takes pride in offering exceptional vehicle repair work. They also go the extra mile for their customers with services such as complimentary pick-up and delivery and 24-hour towing to the shop. Visit the website for a full list of services or call (859) 689-5700 to speak with a friendly representation.