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When your car breaks down and you need a way of transporting it elsewhere, towing services are your best option. Tow truck drivers are professionals, so they’ll know exactly how to protect your vehicle during the process. Because they’re providing you with an important service, it’s important to express your gratitude and treat them politely. With this in mind, here are five pieces of etiquette to follow.

Remember These Etiquette Tips During Towing Situations

1. Stay Calm

Car trouble is always stressful, and this can create a temptation to panic. However, the driver will have an easier time assisting you if you stay calm and provide them with as much help as you can. Remind yourself that the situation is only temporary, and, it’ll be over in just a few hours. Staying calm will help the process go smoothly and get resolved faster.

2. Communicate Clearly

The driver’s job will be easier if you supply them with all the information they need. When you first contact them over the phone, clearly explain what happened to your vehicle, what you suspect the problem is, where you are, and where you need them to take you.

3. Be Polite

towingPoliteness never hurts, especially when the individual is providing a service for you. Despite the stressfulness of the situation, treat the driver as you’d treat any other professional, with courtesy and respect. Say please and thank you, don’t leave trash in their car when they give you a ride, and make sure the interaction is generally pleasant.

4. Stay Patient

Getting everything set up for a tow can take time. Don’t try to rush things, even if you feel the process is taking longer than you’d like. The truck driver wants to do everything they can to make sure your vehicle will be safe. Rather than asking them to hurry, give them all the time they need, and try to stay out of their way while they work.

5. Consider Tipping

One way to express gratitude is through offering a tip. This isn’t always necessary, but it can be a nice way to thank the driver for coming to get you, especially if you broke down in an inconvenient location. Some drivers will refuse it, but they’ll never feel offended that you offered.

 

For towing assistance, fuel delivery services, tire changes, and more, the experts at Garrett’s Towing & Recovery Service are the best option around Thomasville, NC. With their 24-hour roadside assistance services, they’re guaranteed to have your back at any time of the day or night. They’ve been in operation since 1969, making them the oldest business of their type in the area, meaning they have the experience to safely and professionally meet your needs. Learn more today by visiting them online or calling (336) 476-3153.

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