Photo app insurance claims are advertised as a convenient way to contact your insurance company and report vehicle damage, so you can receive a quick estimate and payment for repairs. However, the process doesn’t always go as smoothly as some customers would expect. Here, the auto body shop specialists at Miracle Workers Auto Collision Center in Lincoln, NE, share some of the problems associated with photo app estimates.

Local Auto Body Shop Explains 3 Problems With Photo App Claims & Estimates

1. No Professional Inspection

Because the app works by having the vehicle owner snap photos of the damage and send it electronically to the insurance company, the physical impact is not inspected by an auto body estimator. A hands-on auto inspection performed by a professional will always provide a more accurate assessment of the repair costs than a photo.

2. Damage Is Less Visible

A photograph cannot always capture the complete range of damage to the vehicle. The only thing the photo app can show is the exterior damage, while interior damage often goes undetected until the car is taken to the auto body repair shop. By then, it may be too late to appeal the app estimate made by the insurance company.

3. Lowballing

Many auto body shop experts have discovered that the actual damage to the vehicle often costs significantly more money than the estimate provided by the insurance company through their app. The vehicle owner may receive an insufficient check in the mail from the insurance company, and there is often little recourse after the check is cashed.

Instead of relying on a photo insurance app, take your car to a professional auto body shop to receive an accurate estimate. Contact the experts at Miracle Workers Auto Collision Center to get your vehicle inspection and repairs. In addition to major collision repair services, they provide a comprehensive range of auto body services including scratch and dent removal, suspension repair, auto glass replacement, and unibody frame repair. Call the collision center today at (402) 474-7355 to schedule an appointment or visit them online.