Whether your car has broken down on the side of the highway, or you’ve been involved in an accident, calling a towing company is often the best option for getting home safely. However, this doesn’t mean you can simply request a tow truck, tell them your location, and assume everything will work out. There are a few questions every driver should ask prior to selecting a towing company.

Top 3 Questions to Ask When Calling a Towing Company

1. What Services Do You Offer?

Before calling a tow truck to your location, it’s essential that you determine if they can provide the help you need. Make sure your towing company has the right experience and equipment for transporting your vehicle. It is also a good idea to double-check that they can take your vehicle to your desired location—typically to your preferred mechanic.

2. How Soon Can You Get to Me?

Nobody wants to be stranded on the side of the road for long, especially during a storm. Ideally, the towing company should be able to get a truck to you within half an hour, though this may vary depending on how far you are from their location. Look for a company that provides 24-hour towing so that you’ll never be left without help.

3. What’s the Cost?

A vehicle breakdown is already stressful—don’t let unexpected charges add to that stress! Ask for a cost estimate on the phone that includes hookup and transportation fees. Be sure to ask about any additional charges you might incur, and whether the company will work with your insurance. This way, you won’t receive an unexpectedly high bill.

With a reliable towing company on your side, you can have peace of mind knowing that you’ll receive the assistance you need. Serving the Kalispell, MT, area since 1971, Bolster’s Towing has built a reputation for quality service thanks to their top-of-the-line equipment and 24/7 availability. To learn more about their services or to request assistance, visit them online or call (406) 752-4528.