When your oil light comes on or the car starts making a strange noise, you know you can take it to a mechanic. If the problem is serious, a towing company will come pick your vehicle up from the side of the road. But what if the car belongs to a rental company? In this case, you need to be extra cautious with every decision you make. Here’s a quick rundown of what you need to do.

Pull Over to the Side

At the first sign of a problem, pull the car to the side of the road in an area where you’re visible and safe from other vehicles. By stopping the car when an issue first arises, you can prevent it from worsening and establish that you’ve acted responsibly so your rental company is less likely to blame you.

Call the Rental Company

Before you contact a towing company, first get in touch with the rental provider to update them on the situation. Provide them with as many details as you can, including your location. Get them to either call roadside assistance on your behalf, or authorize you to call the towing company yourself so you will not be held liable if anything goes wrong during the towing process.

Arrange a Tow

If the rental company has authorized you, call a local towing company and provide your location. Their drivers are familiar with the area and should get to you quickly. If the rental company specified a garage or other location to take the car to, give this information to your tow provider; otherwise, ask them to take your rental car to a mechanic.

If your personal car or rental has broken down, call on Ron's Service & Towing in Fairbanks, AK. Serving the entire surrounding area, their team of tow truck drivers is available 24/7 to help anyone who finds themselves stuck on the road. To order towing services, call (907) 456-4224. You can also visit their website to find out more about the company and their services.