Whether you own a start-up or an established company, you need a reliable business phone system for employees to communicate with each other and the public. From who will repair equipment in the event of a power outage to where hardware will be housed, there are several considerations when deciding what solution is best for your needs. Below are a few factors to help determine what business phone system to install. 

What to Keep in Mind When Selecting Business Phone Systems

How Employees Conduct Business

Whether employees work from a central hub or offsite matters when selecting a business phone system. If staffers work from their desks, installing traditional landlines is worth considering. Private branch exchange (PBX) hardware is installed onsite to provide multiple lines for employees and departments. If mobile devices are used, virtual services, such as VoIP phone systems, use the company’s internet connection to access internal phone lines. 

Where Equipment Will Be Housed

If you have limited office space and a reliable internet connection, using a Cloud-based VoIP system is a worthwhile option. The PBX hardware is housed offsite by the service provider. You can add more lines or change service agreements through software on company computers. On-premise VoIP systems allow employees to access hardware whenever needed but keep in mind there is a higher upfront cost from purchasing and installing equipment. 

Who Will Manage the System

If you don’t have a dedicated IT department, leaving business phone system management in the hands of a service provider might be the way to go. Cloud-based operators can troubleshoot problems remotely, upgrade system features, and provide additional support to help your business run more efficiently. The virtual system can also be linked with email and instant messaging to ensure offsite employees are always connected to the company’s communication channels. 

If you want to install a new business phone system, the professionals at Clarus Communications in Saint Charles, MO, are more than happy to discuss what option is best to help streamline operations. To find out what office phone system is right for your Saint Louis area business, call (314) 801-6700, or visit the company online to learn more about the Cloud-based, VoIP, and host PBX solutions they provide. Don’t forget to follow them on Facebook for announcements.