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You depend on your car every day, so you should carefully select your auto service provider. If you’re on the hunt for the ideal service provider, you have to be prepared to do some research. Here are the top three attributes to look for in a mechanic near you.

3 Traits of a Top-Tier Auto Service Team

1. Honesty

To test out this first attribute, ask family members and friends around town who have worked with the mechanic you’re considering. Specifically, it’s important to find out whether the company provided an estimate upfront. If they did, ask past customers if the numbers checked out in the end. Ensure that the auto service mechanic stayed true to their original quote and didn’t try to squeeze in extra fees.

2. Reliability

auto repairAfter scoping out the mechanic’s reputation via word-of-mouth, turn to their online track record. Look on their website and social media pages for reviews, and check the Better Business Bureau® for unresolved complaints. If they seem to make the general public happy, reach out to them on the phone. If the shop answers your call or returns it promptly, you can be sure they are reliable. 

3. Professionalism

Finally, interview the shop or the sole mechanic yourself. Ask them if they are licensed and insured, as these are essential criteria for a professional. Then, ask for a list of references you can reach out to on the phone. The auto service mechanic should answer your questions politely and willingly provide references to happy customers. 

 

Looking for a reliable, honest, and professional mechanic in Kalispell, MT? Turn to Ron's Alignment & Auto Worx for top-quality service you can trust. This NAPA® AutoCare Center is committed to exceeding their client’s expectations, whether through brake service or work on front-end systems. For more information on their capabilities, visit their website. You can also call (406) 752-7290 to speak with a friendly auto service professional.

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