In an age when businesses require the ability to connect with consumers and employees across multiple networks at all times, management of phone systems should be left to hosted PBX providers. Choosing to use a virtual phone system monitored offsite makes it easier for a company to communicate internally and with the public through voice over IP, ISDN, analog, and other channels. Below are a few reasons investing in a hosted PBX will improve your business operations. 

5 Advantages Associated With Hosted PBX Support

1. Flexibility 

Whether you run all business operations from a central hub or delegate responsibilities to personnel at offsite subsidiary branches, a hosted PBX provider will customize services to your individual needs. The service is operated over the internet, which means you can add phone lines and mobile devices to your package or make other alterations easily to keep up with the demands of your growing business.  

2. Cost

Switching to a hosted PBX model won’t take a big chunk out of the company coffers. The existing office phone system is linked to the company’s internet service, so you won’t have to pay for new phones or the labor cost to install them. Because multiple offices can operate over the same communication channels, your company won’t be subjected to additional charges for inter-office calls. 

3. Convenience

A hosted PBX can be synced with laptops, tablets, and any other mobile devices you choose to add to the service. This way, employees can use their smartphones to access the company’s internal phone system features. This makes it easier for personnel to be more productive while working away from the office, as they can still communicate flawlessly with coworkers and clients as if they are sitting at their desks.  

4. Efficiency

Offsite technical support manages the internet phone system, installs upgrades, and troubleshoots any issues that might arise. In-house employees won’t have to address these issues, which means they can concentrate on other responsibilities to help boost business profits. Working with a hosted PBX will also reduce company maintenance costs, as there’s no need to hire additional staffers to manage the channels.  

5. Protection

From lightning storms to electrical fires, there are several ways your company can lose power. In this case, it could take a while to restore phone service, which could cost your company potential business in the meantime. Letting a hosted PBX provider manage the phone system is a way to safeguard against disaster. Because communication channels are controlled offsite, you won’t have to worry about service disruptions if there’s a power outage in the building. 

If you want your company to benefit from hosted PBX solutions, reach out to Arena One, based in New York City, NY, for help. The staff is happy to share important information about how a hosted phone system will make it easier to prevent data loss and disruptions to your business operations. To learn more about business phone system solutions available in the New York Metropolitan area, call (212) 231-9600, or visit the company online for details. Make sure to follow them on Facebook for additional product information.