Whether your car is due for routine maintenance or needs its brake pads replaced as soon as possible, you should seek an experienced and reliable mechanic. You don’t want to have more car problems after a trip to an auto repair shop. So to find a qualified mechanic and auto shop, ask the four questions below.

4 Questions All Drivers Should Ask Their Mechanic

1. Do You Have Any Certifications?

One of the top certifications is from the National Institute for Automotive Service Excellence, or ASE^®. If a mechanic is ASE-certified, they’ve passed a number of stringent tests regarding auto repair knowledge. Also, a shop may be a member of the Automotive Service Association, or ASA^®, or a NAPA^® AutoCare Center, which require adherence to quality standards.

2. Do You Have Experience Working on My Car’s Make & Model?

Some auto repair shops may deal in certain manufacturers, which makes them able to provide higher quality services than those that don’t. Vehicles that are more costly, rarer, or older especially benefit from specialized care. However, other shops will repair all makes and models. Ask ahead of time to determine if a mechanic is comfortable with repairing your vehicle.

3. What Type of Warranty Can I Get?

A warranty signifies that an auto repair shop is confident in the quality of their work. If the shop uses the correct parts and the most effective processes, then they’ll provide a warranty. It can also save you money if the repair either doesn’t fix the problem or brings up a different issue with your vehicle. 

4. How Do You Determine an Estimate?

The purpose of an estimate is to communicate how much it’ll cost to repair the car. A reputable auto shop will provide an estimate for free, indicating they value your business and want to accurately explain how your money will be spent. You’ll also feel more comfortable since you won’t have to deal with any surprises.

Residents of Honolulu, HI, trust Chung’s Alignment & Auto Services when their vehicles need maintenance or repairs. The family-owned auto repair shop provides honest and professional services that range from oil changes and wheel alignments to brake service and suspension work. They’re proud to be a certified NAPA AutoCare Center, and they offer a 24-month/24,000-mile warranty on qualifying parts and labor. Give them a call at (808) 744-8692 to schedule an appointment, and visit the website to learn more about their warranty.