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Shipping is a crucial component in many businesses. It’s not always easy to manage, though, as there are a lot of moving parts. From selecting the right packaging to working with a shipping company that will get your item to its destination on time, there are quite a few factors involved. How can you ensure your customers are happy with their packages? Below, Box Stop in Lexington, KY, shares three tips for shipping to customers that they’ve learned through more than 33 years of service as a top shipping company.

Ace Your Client Shipping With This Advice

1. Help It Arrive Safely

To ensure that your package arrives safely at the destination, make sure it’s packed properly. That means using the right size box and appropriate materials like bubble wrap, tissue paper, and packing peanuts. Always label the side of the box that should face up and add “fragile” stickers when necessary. These small actions will improve the likelihood that your package will be in top shape when it arrives at your customer’s address. 

2. Use Reliable Tracking

shippingCustomers like to receive real-time updates on the status of their packages. That means working with a shipping company that offers accurate tracking information. Share that information with the customer, so they’ll know when to expect the item and be notified if something delays the item in transit.

3. Be Timely

Today, people expect items they buy online to ship within 48 business hours. Work with a shipping company that will immediately mail out your items, so you can trust that your customer will receive their package as quickly as possible.

Following the tips above will earn your business a good reputation and help you gain repeat customers. If you’re looking for a shipping company that offers cost-effective options and high customer satisfaction, contact Box Stop. Their team is highly skilled in sending items like heirlooms, fine art, and heavy packages. To learn about their reliable shipping and packing services, call (859) 271-2393. Visit their website for information on their customer options like competitive pricing, delivery times, and service levels to customize the shipping experience.

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