If you’re having problems with your vehicle and are currently looking for an auto repair shop that can fix it, you might encounter the terms “estimate” and “diagnostic test.” Many car owners assume that the mechanics will run a test to determine what the issue is when they offer a free estimate, but this is not the case. Fantastik Auto Repair, one of the most trusted car maintenance specialists in Honolulu, HI, shares some insights to shed light on the matter.

What Is the Difference Between the Two?

When you see “free estimates,” this means that the company will give you a figure based on what you tell them the problem is. For instance, you might notice the steering wheel wiggling while you drive. When you specify this symptom to the auto repair shop’s staff, they will give you a price estimate for this particular issue or, at most, perform a quick examination of the parts that are known to be associated with that issue.

A diagnostic test, on the other hand, is more thorough and is rarely, if at all, offered for free. Taking the same example, the mechanics will instead run a series of tests using specialized equipment to pinpoint the cause of the steering wheel problem before providing you with a quote that is more accurate and often final.

Why Is It Important to Differentiate?

Understanding the difference between the two prevents confusion and disputes when the time comes to settle the bill. Many car owners proceed to have their vehicles fixed after getting a free estimate, and they may be surprised when they see diagnostics included in their billing. To avoid miscommunication, ask the auto repair shop if they will run diagnostics on your vehicle and make sure that it is specified in your receipt.  

If you’re having problems with your car and you need to have it checked out, drop by Fantastik Auto Repair. This locally owned business uses state-of-the-art technology to offer oil changes, brake service, vehicle safety checks, and other auto repair services at affordable rates. Give them a call at (808) 842-3777 or visit their website for more information.