Whether your vehicle’s window has a small chip or an extensive crack, you’ll want it repaired as soon as possible to prevent further damage. For this, you need an auto glass repair shop capable of handling your problem and performing the work quickly and in a satisfactory manner. Here are five traits you should look for when selecting a windshield repair company.

Hire Auto Glass Repair Professionals Who Possess These Qualities

1. A Good Reputation

First, you want to ensure that whoever you hire is trustworthy and has a reputation for excellent customer service. Consult with the company’s previous clients to see whether they were satisfied with their experiences. Websites like Yelp and Facebook are vital to this process. Do they know customers by name? Are they small enough to provide one-on-one attention to each client?

2. Licensed & Experienced Staff

Only trust your car or truck with people who know what they’re doing and have the appropriate licenses. Are they certified through organizations like the NGA, Arges, and Essex? Do they pay attention to details? If the answer is no, don’t hire them.

3. Flexible Abilities

Sometimes you send in your vehicle for windshield repair only to discover the problem is too large and requires total auto glass replacement. This is common in cases where the chip in the windshield is larger than the size of a quarter. To handle these situations, you need a company that can handle a range of issues from custom designing glass panes to repairing tiny nicks.

4. Fast Service

A mode of transportation is necessary for everything from getting to work to grocery shopping. Having your car out of commission for any length of time can make life difficult.

Because of this, whoever you hire will do their best to get your vehicle back to you as quickly as possible. Before you hire someone, ask for an estimate of how long the work will take and how much it will cost.

5. Cooperation With Insurance Companies

To make payments simple, ensure the company you hire has a track-record of working well with various insurance companies. Do they have preexisting relationships with multiple providers? Have their past clients experienced any difficulty making payments? Paying for services can be a hassle, and your company should do what they can to make this as simple as possible.

Are you looking for an auto glass repair shop around Rochester, New York? The technicians at FB Glass work hard to provide an exceptional experience for all customers. They employ licensed and experienced staff who can assist with any problem. Whether you need custom glass installation or a repair, they will complete each job efficiently. To learn more about the services provided, visit them online or call (585) 441-1209.