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For businesses, switching to a VoIP phone system is beneficial. Not only does it make communication more accessible across different platforms and devices, but it’s also more affordable than a traditional landline option. However, though the transition offers greater ease of use, like most technological upgrades, it comes with a learning curve. To help make the process as seamless as possible, here’s what you should do.

Prepare

VoIP relies on a secure network; if you need to fortify yours, do so well in advance. Most providers will help you do this, but certain upgrades can affect your initial timeline. Have a well-regimented plan and factor the process in early.

Learn the Features

The more you know about the system from the get-go, the smoother the implementation process will be. Although they're designed to be easy and intuitive, getting familiar with all the available features can be daunting. The VoIP phone system provider will walk you through the options.

Offer Training

voip phone systemOnce you’ve learned how everything functions, impart that knowledge to your employees. Make user guides and interactive tutorials readily available. If you want to ensure everyone’s comfortable with the new system, ask your provider if they offer hands-on training.

Go in Phases

For many companies, it’s best to phase in a VoIP phone system gradually. Changing hardware usually comes with some hiccups, so install the system in one area or department and work out any complications that arise before moving onto the next.

 

Don’t have a VoIP phone system implemented yet? If you’re looking for the right provider, turn to P2 Business Solutions. Thanks to their vast network, the Stamford, CT, telecommunications company has been optimizing businesses across the country for over 10 years by improving connections and upgrading technologies. To speak with an agent today, call (203) 564-9016. For more information about their many services, including Wi-Fi and web hosting, visit the website

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