After you’ve been in a car accident, you’ll need the help of a certified auto body shop to get you back on the road with confidence. But once you’ve found a trustworthy specialist, you’ll need to know how they work before handing over your vehicle for collision repair. To make sure you receive the very best care, ask these important questions.

5 Questions to Ask Your Collision Repair Specialist

1. Can You Tow My Vehicle?

If your car isn’t safe to drive after an accident, you’ll need to have it towed to your auto body shop of choice. Fortunately, many collision centers offer towing services to keep you from spending extra time and money on a third-party tow truck company.

2. Will You Help With the Insurance Claim Process?

In many cases, your repairs may be covered by your own collision insurance or the at-fault party’s policy. To limit the amount of money you’ll have to pay out-of-pocket, it helps to have a repair specialist who will communicate directly with insurance providers to process claims swiftly and accurately.

3. How Long Should My Repairs Take?

While small dent repairs can be completed within a day, comprehensive framework often requires several days of work. The length of collision repair time may also be extended due to the amount of work the shop already has underway. The only way to know how long you’ll be without your vehicle is to get an estimate directly from the shop.  

4. Will the New Car Paint Match the Original Color?

If your collision repairs involve car paint service, it’s important to make sure the new coat will blend seamlessly with the pre-existing color. While some low-budget providers may miss the mark, advanced body shops typically have the resources necessary to identify and match the original car paint of your vehicle.

5. Do You Offer a Warranty?

Subpar collision repair can leave you having to pay for additional fixes down the road. To avoid the extra expense, it’s critical to find out if your auto body shop offers a warranty on their services—and how long they last. You should also find out if any parts used in your repairs are under manufacturer warranty.

Specialty Paint & Body knows that collision repair can be intimidating—especially if it’s your first time visiting a body shop. That’s why these specialists take care to keep you informed at every step of the process, whether you need dent repair or comprehensive frame straightening. In addition to clear communication, this Athens, GA, auto body shop offers a variety of services to simplify your experience—including towing, car rental coordination, and insurance claims assistance. To learn more about why this team is the best in the business, visit them online. You can also call a friendly technician at (706) 353-8126 for questions about their services or to schedule a free estimate.