Having a dependable HVAC system means having a reliable thermostat. If you’re having issues with this device, such as a display screen that is blank or unresponsive, it can be worrisome. However, before you call your HVAC contractor to schedule an emergency visit, there are a few things that may fix the problem.

Steps to Take Before Calling an HVAC Contractor for a Broken Thermostat

1. Consult the Owner’s Manual

Anytime you’re having issues with your thermostat, refer to the owner’s manual right away. There should be a troubleshooting section near the end of the booklet. Sometimes it’s a matter of reconfiguring a few settings or changing the temperature. However, if the manual’s suggestions don’t work, the problem may be due to a power failure of some sort.

2. Check for Power

For those with battery-operated thermostats, you may simply need to update the batteries. On average, they should be replaced annually. How the batteries are accessed differs from model to model; to avoid accidentally breaking anything, follow the directions stated in the manual. If your thermostat is hardwired, this task may be a bit more complicated; you’ll need to go to your circuit breaker or fuse box and reset the power. Locate the appropriate switch, turn it off, and then back on again. Assuming power was the issue, this should bring things back to normal. If you haven’t done this before, don’t hesitate to call an HVAC contractor or an electrician for assistance.

3. Call Your HVAC Contractor

If neither of the aforementioned works then you’ll need to call your HVAC contractor for a visit. Be as clear and thorough as possible when describing the situation; if you remember anything out of the ordinary happening before it malfunctioned, mention it. Also, share any external damage to the heater, air conditioner, or thermostat you’ve noticed. They’ll still need to do a thorough inspection of your system but any information will be useful in diagnosing the issue.

For anyone in Wilder, KY, having a problem with their thermostat, contact Arc Electric & Air Conditioning. As an HVAC contractor and electrician with over 50 years of experience, they’ll be able to pinpoint the problem with accuracy and efficiency. Whether you need heating or air conditioning repair, call them today at (859) 441-7161 to schedule an appointment. You can even get a free estimate! To see what coupons are currently available, visit their website.