After storm damage or a car accident, you’re likely wondering how to get your car back in shape. Contrary to what your insurance company might suggest, you are free to choose whichever auto body repair shop you want to fix your vehicle. When searching for an auto body estimate, make sure to ask your prospective company these basic questions.   

Auto Body Repair Shop FAQ

How Long Will My Repair Take?

Understandably, this is the most common question that an auto body repair shop gets asked. Your mechanic should be able to give you a reasonable estimate for how long collision repair will take. If the work takes longer than expected, they should keep you updated on your car’s progress and this new timeline.

What Kind of Warranty Do You Offer?

Ask whether they offer a warranty, how long it lasts, and what it will cover. A warranty is an auto body repair shop’s way of guaranteeing the quality of their work. A reputable shop will want to rectify the situation if the same issues recur, or if you aren’t satisfied with the results.

What Is Your Payment Policy?

Labor rates and material costs will factor into the total cost of your auto body repair. Ask your prospective shop about when payment is due and the forms of payment that they accept. If you are working with an insurance company, ask how the shop prefers to work with them. Many insurance providers will send a check with the repair’s final cost after the work is complete.

Do You Offer Rentals?

Your repairs will likely take anywhere from a few days to a few weeks. If you need a car in the meantime, ask your auto body repair shop if they offer courtesy cars. Some shops will have a rental to offer you or work with a nearby company that can assist. Like with any rental, take note of the car’s condition and mileage when you receive it and when you return it.

For a reputable Texarkana, TX, auto body repair shop, look no further than Kemp Bros Body Shop. This family-owned company has provided affordable, first-rate auto body and paint work for more than 45 years. Learn more by heading online or giving them a call today at (903) 794­-9776.