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Whether your vehicle gets a flat tire or experiences an engine breakdown, your first reaction is likely to call for a tow truck to bring the car to a mechanic. While most car towing companies are honest and will get the automobile where you need to go, some may try to scam you. Luckily, there are a few steps you can take to protect yourself.

How to Avoid Car Towing Scams

1. Be Cautious With Unsolicited Help

Car TowingSometimes, tow trucks are in the right place at the right time. If someone stops and offers to tow the car before you call a company yourself, don’t immediately leap at the opportunity. Some companies use these opportunities to get extra money for their services, charging you well above their average rate. Unless you’re familiar with the company, the driver may be trying to scam you.

2. Wait Until You Receive an Invoice

It’s easy to let the tow truck leave with your car the moment it’s loaded up, but take the time to inspect the invoice first. It should clearly state the amount and reasons for any fees associated with the service as well as information about where your car will be towed. If anything looks off, stand your ground and press the issue. Make sure the invoice matches what the operator told you, and do not let them leave until it does.

3. Be Conservative With Personal Information

Unless you’ve called the towing company yourself or found one through a recommendation of your insurance company, avoid giving out too much personal information. At most, the tow company should ask for your name and billing address. They shouldn’t need detailed information on your auto insurance or any other personal information.

4. Call a Trusted Provider

Rather than waiting for an unexpected breakdown, be prepared. Research towing services ahead of time, and program the number of companies you trust into your cell phone. This way, if you find yourself stranded on the side of the road, you’ll know who to call and avoid any potential scams.

 

If you’re looking for a reputable car towing company, trust the team at Platinum Towing and Transport in St. Louis, MO. As a family-owned and -operated company with more than 20 years of experience in the area, they pride themselves on treating their customers and their vehicles right. You’ll never have to worry about the safety of your automobile or personal information. Learn more about their services online, and call (314) 300-8694 any time of day or night the next time you need a tow.

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