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In the wake of a car accident, finding the right auto body repair shop to fix your vehicle is imperative. While there are many shops to choose from, their quality, experience, and efficiency can vary significantly. Before choosing a car repair company, ask the following questions to avoid any surprises down the line. 

Top 4 Questions to Ask an Auto Body Repair Shop Before Bringing Your Car In

1. How Long Have You Been in Business?

You rely on your vehicle on a daily basis to get around safely. Thus, you want an experienced body shop to be handling the restoration. Ask your potential shop how long they have been in business, how much experience their staff has, and what licenses and certificates they possess so you know your car is in qualified hands. If you’re deciding between two shops, choose the one that’s manufacturer certified and a member of national auto body associations so you have guarantees they are trained to handle specific tools and vehicle types.

2. How Quickly Can You Start?

Auto Body RepairCollision repairs can be time consuming depending on the vehicle’s condition and whether new parts have to be ordered. That being said, the shop should be transparent about their workload and how quickly they can focus on your needs. If the waiting period is days or even weeks, you may want to explore other options. 

3. When Will the Repairs Be Finished?

On average, collision repairs can take anywhere from three to 12 days. While your car is out of commission, you may need to rent another one or take public transit to get around. Ask your shop for a general timeline so you can plan accordingly. 

4. What Type of Parts Will Be Used if Something Needs to Be Replaced?

When pieces of your car need to be replaced, you’ll have the option of aftermarket parts or direct replacement ones sourced from the car’s original maker. Before agreeing to upgrades and new components, your repair shop should provide candid information on your options, price differences, and what type of equipment your car will receive. 

 

Valiante Auto Body has been serving the greater Norwalk, CT, area, since opening for business in 1976. As a trusted local auto body repair shop with over 100 years of combined experience, you can count on these professionals to restore your vehicle’s exterior after a fender bender or major accident. Call them today at (203) 847-3043 to speak with a helpful member of their team. For additional information on the services provided by this celebrated facility, visit their website

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