If your well pump is running continuously and not turning off, there is something wrong. There are times when the solution is simple, and you can get the pump working correctly without help. But when you need a well pumping expert, the staff at Anchorage Well & Pump Service is ready to assist. They have over 40 years of experience with well pump repairs in Anchorage, AK. Below, they offer some troubleshooting tips you can try before calling the experts.

What to Do If Your Well Pumping System Won't Shut Off

1. When Water Is Still Running

If you still have running water in your supply system, the pump may run continuously because it can’t keep up with the demand. To find out if this is the issue, turn off the main water supply. If the pump is still running, the issue is something else. If the pump stops running, the problem is a pipe leak or a running fixture in your building. It could be a running toilet, broken sprinkler system, or a burst pipe. Once you fix that issue, your pump should turn off after the pressure has built back up in the water system.

2. Lost Priming

When the pump loses its prime, it will run continuously. Submersible pumps don’t usually have this problem, but an above-ground pump can. The first step is removing the pump to avoid damaging it. Next, you should check for water inside of the pump by removing the priming plug. If re-priming the pump doesn’t fix the problem, you may need an expert in pump services to check the valves and other failing parts. 

3. Water Pressure Control Switch

It’s possible that the pressure control switch was set incorrectly. It’s important to keep the cut-out pressure below the pump’s capacity. Otherwise, the pump will keep running. To correct this issue, you can reset the pressure switch. There is usually a difference of 20 psi between cut-in and cut-out pressure. If lowering the cut-out pressure stops the pump from running continuously, this was the problem. Otherwise, you may need to call an expert.

If you’re unsure about what’s wrong with your well pumping system, it’s better to call an expert. The staff at Anchorage Well & Pump Service has the experience to install and repair commercial and residential water systems. This company is always looking out for their customers. They offer 24/7 emergency services. Additionally, they keep their warehouse stocked and their service fleet ready to go. Visit the website for more information, or call (907) 243-0740 to schedule a service appointment.