When you have to unexpectedly pull over on the side of the road, it’s easy to become frustrated and overwhelmed, particularly if you’re in an unfamiliar location. Luckily, you can find a trusted towing company wherever you are by asking the right questions. Below, are five questions you should ask a towing company before hiring them.

What to Ask a Towing Company

How Long Will It Take for You to Arrive?

You want to minimize your time waiting for a tow truck to arrive. Ask if the company can leave immediately to pick you up. Depending on the size of the company and their fleet, their drivers could be tied up elsewhere.

Do You Have the Tow Truck Necessary to Carry My Vehicle?

Not all towing companies will have the same kinds of trucks in their fleet. Make sure you ensure the company has the tow truck necessary to transport your vehicle safely. If they don’t, your vehicle could be damaged.

How Many Years of Experience Do You Have?

The more experience a towing company has, the more capable they likely are at handling your vehicle. Plus, their longevity shows that people in the area have continually trusted them with their vehicles.

What Is the Estimated Cost?

Trustworthy companies will provide you with an estimate on the phone and won’t try to tack on extra costs once they arrive. Agree on the cost before they send their professionals to pick you up. This will help you avoid any surprise fees.

Do You Communicate With My Auto Insurance Company?

Call your insurance company to learn whether emergency towing is included. Regardless of where you are, your insurance provider should have a company to refer you to. Be sure to ask the towing company whether they will work with your insurance firm to cover at least a portion of the costs.

Located in Cincinnati, OH, Northgate Towing has become known for their experience and reliability in the area. Whether your car is inoperable due to a flat tire or an overheated engine, their large fleet of tow trucks and 35 years of experience will make sure you and your vehicle get to safety. They’re dedicated to offering affordable rates, and they work with major insurance providers to ease the financial burden of a broken-down vehicle. In addition to towing services, they also provide lockout service, jump-starts, and auto repairs. Give them a call at (513) 825-8036 or visit their website to learn more about why they’re the trusted towing service in the Cincinnati area.