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Has your vehicle recently been in an accident? While it might seem overwhelming to figure out what to do next, there is one way you can easily obtain all the answers you need: asking the experts. Local collision centers field a wide assortment of inquiries about navigating the auto repair process, and the top four most common ones are listed below.

4 Frequently Asked Questions About Collision Centers

Should I Call My Insurance Company or the Collision Center First?

Icollision centert’s completely up to you. If you have a preferred auto body shop that you want to work with, call them first to set up an appointment. They’ll connect with your insurance company to figure out all the details. For those who are unsure where to turn, call your insurance company right away. These professionals usually have a list of collision centers on hand that you can choose from.

Will I Have to Alert My Insurance Company Before Repairs Are Completed?

In short, yes. The only way an insurance company can pay for the damage is if they can verify the extent of it. The call should be made before or shortly after the vehicle has been towed so that an agent can schedule a time to come out and look at the vehicle.

What If the Collision Center Is Closed When My Vehicle Arrives?

Many auto repair shops offer after-hours drop-offs. Some provide a box of forms by their front door for clients to fill out, while others simply require a phone call to arrange for delivery. Connect with a local collision center to learn more about their specific policies.

If There’s an Issue With the Repairs, Who Should I Call?

Call the auto body experts. Ask to talk to a manager and explain what’s going on. They might be able to provide additional services to ensure your vehicle is completely ready for the road. If they’re not willing to provide the assistance you require, connect with your insurance agent to obtain a solution to your problem.

 

For all of your collision repair needs, rely on the expertise found at Specialty Paint & Body in Athens, GA. These professionals specialize in a vast assortment of auto services and come highly recommended for their attention to detail. They even offer late-night auto drop-off and towing, so you won’t have to worry about being stranded on the side of the road. You can reach one of their mechanics directly by calling the collision center at (706) 353-8126. Visit their website for additional information.

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