Hiring a quality cleaning service can be a challenge. From large corporate enterprises to small family-owned and -operated businesses, it’s difficult to know if the service you’re researching is going to be up to your standards. RoomTurn in New York, NY, has spent years perfecting the art of commercial and residential cleaning, and offer their insight into some of the most frequently asked questions before hiring a cleaning company.
Cleaning Service FAQs
1. What Is Your Employment Process?
It’s important to know that the people who are hired are reliable and trustworthy. Does the cleaning service prescreen their employees? See if they perform a background check or require a training program before work begins. Are they provided with worker’s compensation if they get hurt on the job? This tells you a lot about the employee and the company.
2. Are You Insured?
Your home or business may contain some of your most valuable assets. Therefore, if something breaks or gets damaged, you want to know that the third party is responsible for either repairing or replacing the item. Confirm the insurance with their provider over the phone or ask for their written policy for your records.
3. How Is Quality Assurance Measured?
If you’re investing in a cleaning service, you want to make sure they are committed to doing an excellent job. They should have some standards that accurately measure their quality. See if they follow up with personal calls or leave surveys behind for customers to fill out. Also check their reviews online.
4. What Equipment/Supplies Do You Use & Who Provides Them?
Not all companies provide their own equipment or supplies, so check what your cleaning service offers before you hire them. Get a list of the cleaning products they use. Whether you have a severe allergy or are interested in more environmentally friendly cleaning options, it’s essential to know what substances are going to be used throughout your home or business.
If you’re looking for a reliable cleaning service for your home or office, contact RoomTurn. They provide clients with membership opportunities to save money, receive exclusive benefits, and automatically schedule visits. With the number one goal of customer satisfaction in mind, they offer a variety of packages to accommodate every budget. For more information, visit them online or call (347) 266-9586.