Since a new car is a big investment, you want the entire purchase process to be as seamless and stress-free as possible. Whether you’re interested in a Ford® or an Audi®, a used car or a new one, the dealership makes all the difference in your purchasing experience. Located in High Point, NC, Crescent Ford is known for their friendly team, reliable service, and wide variety of car options. Below, their Ford sales professionals share three qualities prospective car buyers should look for in a dealership.

3 Characteristics of a Good Car Dealership

1. Range of Inventory

These days, it’s easier and more convenient to rely on the internet to find your perfect vehicle. However, the only way to thoroughly inspect and drive your potential car is by visiting a dealership. As a result, a good dealership should have a wide variety of new cars to test drive. 

2. Customer Service

Make sure the dealership fosters a comfortable environment that allows you to make a sound decision. Your salesperson should be knowledgeable and more than willing to answer any questions you have. If the salesperson is respectful and engaging, it’s a sign that the dealership has cultivated a positive working culture and values its customers.

3. Service Facilities

Once you drive your new car off the lot, your relationship with the dealership doesn’t end. It’s actually just beginning. Check if the dealership has maintenance and service facilities to repair your car. You want high-quality workmanship and reliable parts to keep your vehicle in the best shape. Visit the waiting room and ask about warranty options to determine what type of coverage you’ll have. You may also want to look at reviews online to learn more about waiting times and customer service within the maintenance department.

Purchasing a car is a big decision, and you need a dealership that is committed to providing the best customer service to help you make the right choice. If you’re in the market for a new car, call Crescent Ford at (336) 869-2181. They’re proud to be one of the top dealerships in the Triad area. Whether you need a new or pre-owned Ford vehicle, their professionals are dedicated to finding your dream car. Visit them online to start purchasing a new Ford today.