Wrecks happen every day, but if you've never been involved in an accident before, the aftermath of the situation can feel intense. If your vehicle was damaged and requires cosmetic or mechanical repairs, you will need to work with both your insurance and collision repair shop to get your vehicle fixed quickly. To educate drivers on the collision repair process, the specialists at Whiteseil Collision in Waynesboro, VA, answer your most frequently asked questions below.

4 Collision Repair FAQs Answered

Who Determines Which Auto Body Shop Does the Work?

Every insurance company will recommend shops in the area, but it's important to know that you can choose whichever auto body shop you want to complete the repairs. A recommendation from an insurance company doesn't speak to the quality of work someone provides, so do your research and choose the business you think will provide the best results.

Does a Warranty Accompany Collision Repairs?

The insurance company usually provides a guarantee for work if it's completed by one of their choices, but a quality collision repair shop will offer their own guarantee. The warranty can range from one year to a lifetime, so verify with your mechanic ahead of time for their shop-specific terms.

How Does the Estimate Process Work?

The estimate process is typically dependent on the insurance company. Some providers will send out an adjustor first to assess the damage and then compare this to the auto body shop’s quote. Others will simply rely on the team of mechanics to determine the necessary repairs and associated costs. Either way, the shop will work directly with the insurance company for this process, so the burden won't lay on your shoulders to relay information back and forth.

What Happens If More Damage Is Found After the Initial Quote?

In some cases, more damage will come to light after the work begins because various parts have been removed. The original quote that was accepted by the insurance company only included the initial inspection, so the auto body shop will contact the provider with the new information. Once the insurance representative approves the new repairs, they can be completed.

In the aftermath of an accident, your choice of auto body shop can determine the success and quality of the collision repairs. To ensure everything is completed right the first time, contact the professionals at Whitesell Collision. Since 1949, the family-owned and -operated Waynesboro business has built a reputation for customer-oriented work focusing on the needs of the client and not the insurance company. Their team of I-Car and ASE-Certified mechanics are known for their honest service and attention to detail. Arrange your free estimate today by calling (540) 943-3361, and learn more about the repair process by visiting the business online.