Whether you’re moving across the city or just need a safe space to stow your extra belongings, a storage unit can meet your needs. If you’re seeking a facility, there are features you should keep in mind to ensure your possessions stay safe. CJ’s Storage in Columbia Falls, MT, is the area’s go-to self-storage facility, offering clean, spacious units. Known for their personable service, the company shares five questions you should ask before renting below. 

5 Questions to Ask About Your Storage Unit

1. Excellent Customer Service

You should get a positive impression before you step inside the self-storage facility. How you’re treated on the phone or by email is an excellent indicator of how you’ll be treated in person. Look for a team who responds promptly and answers your questions in detail. If the staff is rude or can’t provide a straight response, move on.

2. On-Site Management

An on-site manager will be able to monitor who’s going in and out of the facility. Management should be available seven days a week, interacting with customers and answering questions. If you have access issues or trouble moving belongings into your storage unit, this individual is your go-to source; he or she should be knowledgeable, professional, and pleasant.

3. Positive Reviews

Check multiple online review platforms, and you’ll probably notice a pattern. Customers with strong opinions, whether positive or negative, aren’t afraid to express them. Consistency is vital; reviews should be primarily positive, and you should notice referrals and repeat business as well. 

4. State-of-the-Art Security

When you’re away from your possessions, security is vital. Every individual should have a code to access the facility, which should be well-lit inside and out. A privacy fence and security cameras add additional security, as do units with heavy-duty locks and individual alarms. All of these components go a long way to keeping your possessions safe.

5. Affordable Pricing

Self-storage should offer a reasonable rate. While move-in specials are abundant, if they sound too good to be true, they probably are. If you want to avoid a skyrocketing bill, read your contract thoroughly. This will help you steer clear of hidden add-ons; the rate should be identical to the one quoted without unexpected increases. 

If you’re seeking a storage unit, turn to a facility you can trust. CJ’s Storage serves the Columbia Falls area with quality storage solutions. No matter what your needs are, your possessions will stay in perfect condition. Visit their website for more information or call (406) 892-1272 to speak with a staff member today!