In a landscape where national chains are displacing local hardware stores, locally owned and family operated Black’s Hardware has managed to remain successful in the face of adversity. With a wide array of hardware, plumbing supplies and basically anything you might need for a home project—not to mention window screen repair, key cutting and glass repair—this store has fostered a dedicated following and client base in Rochester, NY. How did they do this? It has everything to do with the history and culture of this unique business.

Black’s Hardware was founded in 1948 when a father-son duo, David and Irving Black, came together to realize their shared vision of providing quality products and advice to the community. From rather humble origins, the shop quickly became a local fixture and ever expanding family business. Eventually, Irving’s sons, Todd and Roger, took over the company, and they have retained the family’s dedication to making the finest products, services and tools available in an exceptional customer service environment.

In the new century, Black’s Hardware continues to set the standard among local hardware stores. It’s a Certified Auto Chip Key Dealer and is a member of the Better Contractor Bureau and the local Chamber of Commerce. Unlike many of the chain stores it competes with, if you walk into this store, you’re tapping into an expertise and an approach to service that can only come from a community fixture. It’s no wonder, then, that Black’s Hardware won Democrat & Chronicle’s Choice award for best hardware store in both 2013 and '14! 

See for yourself the difference that a family’s dedication and a local orientation can make; stop by Black’s Hardware for any and all of your home repair and maintenance needs. Learn more about this unique location by calling (585) 544-9896 or checking it out online. Their experienced & dedicated staff is ready to help you!