Buffalo, Minnesota
201 State Highway 55 W
Buffalo, MN 55313
(763) 682-3135

Do You Have to Use the Auto Body Repair Shop the Insurer Recommends? November 22, 2017

Buffalo, Wright
Do You Have to Use the Auto Body Repair Shop the Insurer Recommends?, Buffalo, Minnesota

When you’ve been in an accident, the insurance company will probably give you a recommended list of approved auto body repair shops where they have contracts. While they might make it seem as though you’re limited to the shops they give you, you have the right to choose your own provider. Despite what the insurer tells you, you’ll likely receive the same quality of service and other benefits at any reputable shop, regardless of if they have a contract with the insurance company.

Why Insurance Companies Recommend Certain Shops

auto body repairInsurance companies have service contracts with certain shops to handle auto body repairs. In exchange, they usually get lower rates than the general public, which doesn’t do you any good. On the other hand, they do require the shops they work with to meet certain equipment and training requirements, allowing them to guarantee a certain level of service, and might boast a streamlined process of working with the claims adjuster.

Choosing Your Own Shop

By law, you’re allowed to choose your own auto body repair shop when filing a claim, either with your insurance company or someone else’s. The insurer might tell you the process will be slower if you select a company where they don’t have a contract, but this usually isn’t entirely true. Most established, reputable body shops will have a good working relationship with all the major insurance companies and might already know the adjuster who will be working on your case. Some will even offer lifetime guarantees on any work, so choose the shop you feel most comfortable with.


As Buffalo, MN’s oldest family-owned auto body shop, Buffalo Collision Repair prides itself on treating every customer like family. At their facility, you’ll find highly trained technicians who provide you with a free loaner car, so, whether you’ve been in a major crash or a minor fender bender, you can depend on them to restore your vehicle to pristine condition. Visit their website now for an overview of their services, call (763) 682-3135 to schedule an estimate, and follow their Facebook page for news and updates.

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