Whether you’re making a cross-country move or need a place to stow valued antiques, selecting a storage facility is difficult. While there are many available, not all are the same. No matter what you’re seeking self-storage for, it’s essential to know which facilities are equipped to handle your valuable possessions.

If you’re looking for a storage facility for your belongings, here are some vital traits to consider: 

Customer Service

When you contact a storage facility by phone, you’ll get a taste of how they treat customers. If you’re asking basic questions about storage unit sizes and prices, you should expect a prompt, friendly response. If they can’t provide straight answers, steer clear of them. This shows a lack of organization from the beginning, which is never a good sign. 

Cleanliness

When examining your self-storage options, check for cleanliness in various units. All should be equally fresh, tidy, and free from dust and debris. Another good area to analyze? The office itself. Before you view any units, a presentable office will illustrate how much maintenance is valued. If the staff keeps this space spotless, they likely keep the rest of the property gleaming as well.

An On-Site Manager

Ideally, there should be a manager on-site during business hours. If you have questions or need assistance, this individual should be available to find solutions. Visit during the day, and you should see the manager actively engaged with both customers and staff. If there’s ever an issue with your storage unit, knowing you have someone to turn to provides welcome relief.

High Security

If you want to keep your stuff safe, look for a storage facility with 24/7 security. Well-lit grounds keep intruders away, as do cameras and privacy fences. Each storage unit should possess its own unique access code, so you’re the only one able to retrieve your possessions. Before you rent a unit, you should also ensure that your personal information is recorded. Staff should always keep your license and address on file; taking this valuable data ensures that no criminals get inside, and it improves the safety of everyone within the facility.

Hesperia, CA’s Hesperia Self Storage provides area residents with several self-storage options, whether you’re stowing a few simple items or an entire household. The storage facility offers top-notch protection 24/7, with video surveillance, on-site managers, and individual security codes so you can rest assured that your precious possessions are safe. Visit the website for more information, or call (760) 244-­4545 to speak with a staff member today!