Rochester, New York
3 Upton Pk.
Rochester, NY 14607
(585) 241-2100

3 Qualities to Look for in a Nursing Home October 17, 2017

Rochester, Monroe
3 Qualities to Look for in a Nursing Home, Rochester, New York

Whether you are looking for yourself or a loved one, choosing a nursing home can be difficult. To ensure you find the right one, it’s vital to look for a few essential qualities. Each time you take a tour, take note of the following characteristics.

3 Characteristics of Quality Nursing Homes

1. Well-Kept Facility & Specific Procedures

When visiting potential nursing facilities, pay attention to the space and how well it is kept. You should make sure the residence is clean, bright, and comfortable, and don’t be afraid to ask about the janitorial schedule and how maintenance issues are dealt with. Additionally, ask if you can view a menu to see what the nursing home offers residents in terms of dining. A quality facility will have a varied menu, and the staff will be happy to explain how they handle dietary restrictions. 

2. Engaging Staff & Happy Residents

nursing homeAsk staff how long they have been with the facility, and get to know them a little. Also, speak with the director, and ask about staffing ratios and hours. While you’re walking around, pay attention to how the employees speak to each other as well as residents.

As you’re conducting interviews, it’s important to ensure the facility will make your loved one happy. Ask the staff what they can expect on a day-to-day basis, what kinds of activities are offered, and how the residents engage with each other. Successful senior care requires consistent engagement and attention to detail, and the best facilities will have a variety of activities available to keep residents occupied and their minds and bodies healthy.

3. Honest & Open Communications

Top-quality nursing homes are transparent about their facility and happy to openly communicate with family members. Present the needs of your loved one, and ask the staff if they can accommodate them. It’s also essential to ask about costs. You should be given a straightforward and honest answer to these requests. A qualified facility should also have a protocol for communicating with the resident, staff, family, and doctors, and you should receive prompt replies to any email or phone communications when you’re not visiting the premises.


If you are in need of quality senior care in the Rochester, NY, area, trust the compassionate team from Wesley Gardens. Since 1960, this nursing home has offered outstanding services to area seniors and will ensure your loved one is treated like a family member. Call them at (585) 241-2100 to schedule a visit, or go online to read about their services.

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