When sending time-sensitive letters or packages, you may choose to enlist the help of a courier instead of relying on the traditional mail system. While many courier services claim to have the fastest express delivery, it is important to take a close look at how the company operates before deciding who to hire. Before trusting any team with your packages, you should know the traits of a reliable courier service.

What Should You Look for in a Courier?

Responsive Customer Service

A good courier team makes sure their customers are happy. They will also provide easy access to customer service hotlines, so you can track deliveries and ask questions. If you can’t find their contact information online, you may want to rethink allowing them to handle your packages.

You should also make sure the company responds promptly to inquiries. This is especially important when dealing with time-sensitive letters and packages, as a late response can have a negative impact on the delivery.

Fast Service

Businesses and individuals choose their preferred courier service based on the speed of delivery. If the company you are considering has a large team and a wide range of service locations, that is a good sign your package or letter will reach the recipient quickly, no matter where they are. 

Satisfied Customers

One of the most important characteristics of an effective courier service is a record of happy customers. If the company encourages reviews and questions on their website or social media, it means they care about what their customers think. It also gives the company a chance to address and resolve client concerns.

For quick and efficient delivery service, a courier is your best bet. When you need a letter or package delivered in Alaska’s Mat-Su Valley, contact the professionals at Kidd Curry Express, located in Wasilla. With reliable service and affordable pricing, they make customer satisfaction their top priority. For more information about their services and pricing, visit their website or call (907) 373-3278.