Greece, New York
50 Cedarfield Commons
Rochester, NY 14616
(585) 225-1829

Business Phone Service FAQs: What You Should Know September 12, 2017

Greece, Monroe
Business Phone Service FAQs: What You Should Know, Greece, New York

Running a business efficiently requires making sure your employees can effectively communicate with clients, vendors, and each other. That’s why you need a business phone service. At Genesis Communications in Rochester, NY, they provide phone system installation and maintenance, helping you find the ideal system for your needs. If you have any questions about your options, they’ll be happy to answer them.

Business Phone Service FAQs

In the Age of Smartphones, Why Do I Need a Phone System?

Business-Phone-ServiceOffice phone systems offer a range of benefits you won’t get if your employees rely on company-issued smartphones. First, you’ll have a team of professionals on hand to provide maintenance service, so you won’t have to worry about technical problems interfering with your operations. On top of that, keeping your employees connected via the same phone network makes it easy for clients to get in touch. Instead of having to memorize several numbers, they can simply call the office and ask to be transferred to the relevant department.

What Is VoIP?

VoIP stands for Voice over Internet Protocol. It helps to simplify your budgeting by allowing you to make calls over the internet. Instead of paying individually for long-distance calls, you merely select a plan that’s right for your company and pay the regular fee. It’s very similar to how you pay for your own internet service.

What Additional Features Should I Be Aware Of?

When installing your new phones, you can opt for units that allow for video conferencing. This is very useful if you’re trying to hold remote meetings, or if you want to demonstrate something visually while verbally explaining it. Some units also come with tablets for more reliable video calls.

What Additional Benefit Should a Business Phone Service Offer?

Along with installation and maintenance, the company should also provide training programs to ensure all of your employees know how to operate their phones. Although they’re easy to use, it helps to have professionals explain the process.

That’s why Genesis Communications in Rochester provides training designed to help your employees easily adjust to the technology. For almost three decades, this business phone service has thrived by working closely with clients to deliver the best possible solutions. Contact them online to find out what they can do for you, or call (585) 225-1829 to learn more.

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