When it comes to auto body and paint work, many consumers wonder if going to an auto dealership or an independent shop is best. Putting your vehicle in the capable hands of auto body shop technicians is generally the preferable option for numerous reasons, all of which affect your vehicle—and your wallet. Here is why there truly is a difference in where you get your auto body and paint work done:

Why Auto Body & Paint Work Should Be Done By an Independent Shop

Broader Knowledge Base

The technicians at auto dealerships tend to specialize in the vehicles that they sell. While some may have the broader knowledge base you desire, most are trained to work only on certain makes and models. Opting for an independent auto body shop means dealing with technicians who have experience working on a wide range of cars and trucks and can easily solve your vehicle issue.

Lower Costs

Auto dealerships generally require more money to operate than their auto body shop counterparts, resulting in higher service fees. Reputable body shops work with you to give you a good price. Additionally, dealership technicians are paid a flat rate. This means if they complete a three-hour job in one hour, they still receive payment for three hours of work. Many dealership technicians work too quickly for this reason, which can result in mistakes. Auto shop technicians, in comparison, are usually paid an hourly rate.

Better Customer Service

You can still receive great service at a dealership; however, many technicians do not have the flexibility that auto body shop employees do. They are subsequently less likely to invest serious time in you as a customer. Technicians working for independent shops usually take steps to build relationships with their customers and answer any questions they have.

Work with the talented team at Kemp Bros. Body Shop to obtain the high-quality auto body and paint work your vehicle needs. The premier auto paint shop proudly provides Texarkana, TX, and the surrounding areas with a comprehensive range of services, including collision and dent repair. Call (903) 794­-9776 to schedule an appointment or visit the website to learn more about collision and detailing services.