Cincinnati, Ohio
4167 Kellogg Ave
Cincinnati, OH 45226
513-871-7200

5 Questions You Should Ask at the Shop About Collision Repairs August 2, 2017

Cincinnati, Hamilton
5 Questions You Should Ask at the Shop About Collision Repairs, Cincinnati, Ohio

Even if your insurance is paying for your collision repair work, you have the right to choose which shop services your car. Jerry Ernst Auto Body has been providing the highest quality auto repairs in Cincinnati, OH, for over 40 years. They advise that you ask a few pertinent questions before scheduling any service.

5 Questions to Ask Before Collision Repairs

1. Do You Offer a Warranty?

Reputable shops offer a warranty on their work. This should include parts, labor, and paint. Before you schedule any collision repair service, ask to see the warranty in writing.

2. Can You Match the Paint on My Car?

collision repairManufacturers use unique paint on their vehicles. Your auto body repair shop must use the right paint code to achieve the precise color of the manufacturer’s paint.

3. Do You Use OEM Parts?

Your auto body shop should use the original equipment manufacturer unless you authorize them to use a generic or used part instead. Your insurance should pay for OEM parts if your collision repair is covered, too.

4. Will You Provide a Written Estimate?

Insurance companies often require written estimates. But even if you’re paying out of pocket, you should ask for it in writing. If the repair work turns out to be more extensive than originally predicted, the best repair shops check with you before proceeding. You should also compare the final invoice with the original estimate and look for discrepancies.  

5. Can You Help With My Insurance Claim?

Most body shops specialize in car repairs. But for collision repair work, the customer has to deal with filing an insurance claim. A good shop will offer their professional assistance so that you can get your claim approved.

Do you need collision repair work? Give Jerry Ernst Auto Body a call at (513) 871-7200. Not only can they handle small dent repairs, but they also do full vehicle restorations. This auto body shop is family owned and offers competitive pricing. Visit their website for glowing testimonials and more information on their services.

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