Finding the right auto body shop can sometimes feel like a guessing game, but it doesn’t have to be that way if you’re a smart shopper. Learning some key pieces of information about a company’s auto restoration work can help separate the quality repair shops from the average and poor ones. The expert technicians at Benton Auto Body in Lexington have put together this list to help you find an auto restoration shop that is right for your vehicle.
Here are the three most important things to remember:
- Ask the Right Questions: Asking the right types of questions before you choose an auto restoration shop will help you gauge how your car is going to be treated. How long is the shop's written warranty, and what kind of auto body work does it cover? What kind of insurance do they carry to protect your car? Does the shop use original equipment manufacturer (OEM) parts, or will they be using aftermarket body parts?
- Learn Their Policies: An auto body shop that overcharges can be just as bad as one that charges too little. The former charges unnecessarily while the latter overlooks important procedures and uses cheap materials that are bound to break. You’ll learn a lot more about a company’s work quality from the length of their warranties and their general customer service policies than you will from the price of their service.
- Gauge the Reputation: Good word-of-mouth recommendations remain a valuable way to determine the quality of an auto body shop’s service and workmanship. Ask your friends, family, and acquaintances for their history with an auto body shop to see how they were treated. Research the company to find out their associations and memberships, and to discover any public complaints, and how they were resolved.
If you have any questions about choosing the right auto body shop, contact the friendly professionals at Benton Auto Body. Give them a call at (859) 258-9842 or visit them online to set up an appointment, or to learn more about their extensive auto body work and auto restoration services.