In a bustling place like New York, NY, you may think it would be difficult to hold onto your tenants longer than a year or two. But according to the professionals at Arc Property Management Group, it’s not as hard as it may seem. It simply just takes a little extra TLC. Below, they offer a few tips to help apartment building management companies show their tenants appreciation and increase their lease renewals.
3 Ways Apartment Building Management Companies Can Show Tenants their Appreciation
1. Make Them Feel Welcome
When a new tenant moves in, property managers should take a few extra moments to ensure they feel welcome. A handwritten or personalized welcome letter or a small gift basket go a long way in helping your new tenants to feel welcome. Repeating the gesture with each new lease signing can also help your tenants feel like they’re not just another rent check you’re collecting.
2. Stay on Top of Maintenance
If your building is on the older side, or even if the appliances aren’t the newest, it’s important for apartment building management companies to stay on top of the maintenance. Everything from making sure sidewalks and driveways are paved and plowed to ensuring everything inside the units are running smoothly will help your tenants to feel taken care of and appreciated.
3. Have a Tenant Appreciation Night
If you feel like these other small gestures are going unnoticed, apartment building management companies can organize a more obvious gathering: a tenant appreciation night. This can be done around the holidays or organized as a barbecue in the summer to show all your tenants how much you appreciate them.
Looking for a few more ideas on how you can increase your tenants’ happiness, contact the professionals at Arc Property Management Group today at (800) 769-8084. You can also visit them online for more information regarding all their services.