Protect What Matters Most

Technology Gives Customers Peace of Mind When They’re Not Home

Written by: Lisa Savage; Featured in the 2018 July/August issue of NHTC’s “The Communicator” magazine. 

Jeff Holland is a firefighter, and his hours at home are unpredictable. He often worried about his family while he was working. His wife, Sarah, usually didn’t sleep well, aware of every sound when he was away.

All that changed when the Big Cove family had a security system installed from NHTC Security Solutions.

It gave them peace of mind.

A camera system is one of Jeff Holland’s favorite aspects of the service. One camera allows a good look throughout the house. They also have other interior and exterior cameras. They can monitor the system using an app downloaded to their mobile phones.

“When he’s at work, he can look at his phone and see what’s going on,” Sarah Holland says. “It gives him peace of mind when he’s not here.”

If the Hollands leave for an extended time, Sarah Holland’s mother checks on their dog. “I can arm the alarm when we’re gone and then disarm it when she is going to go let the dog out. Then, I reset the alarm when she’s finished,” Sarah Holland says.

The Hollands love the service, but even before they started using it, they liked the way the plan worked. With NHTC, they were able to set up a payment plan and bundle security with other NHTC services.

“We were already happy with our decision to go with NHTC Security Solutions, but now that we have it, we love it,” she says. “Now, I always sleep like a baby.”

THE LATEST TOOLS

“Technology has changed significantly since New Hope Telephone Cooperative first offered security services,” says Bart Hopkins, part of the security sales and service team at NHTC. “And the security systems are also available to homes and businesses outside NHTC’s traditional service area.”

“NHTC Security Solutions isn’t like one of the other major security providers, and we don’t try to be,” Hopkins says. “We’re committed to serving our customers and ensuring we provide the best equipment, installation and customer service possible.”

While some customers have the basic alarm system, other advances in technology have allowed for services such as home automation, Med Alert, home theater, structured wiring, audio and closed-circuit video systems. These offerings include key features such as local monitoring, fast and friendly service and the bundling of bills. Most homeowner’s insurance companies also give discounts for home security systems.

Home automation has many features that allow the customer to configure the system, including a phone app. “The service can be as basic as accessing the app to see if your home is armed or disarmed and what doors are open,” Hopkins says.

BUSINESS-FRIENDLY

NHTC Security Solutions is based in New Hope as part of NHTC. “Technicians have many years of experience in consumer electronics, theater design, security and low-voltage wiring,” Hopkins says.

“We are licensed and insured, and all of our employees are certified installers with years of wireless and structured wiring experience, so you can feel comfortable and safe when we’re working in your home or office,” Hopkins says. “When you work with NHTC Security Solutions, you’re not buying a product or service; you’re buying a solution and the feeling of security it provides.”

 

For more information on NHTC Security Solutions, or to schedule a FREE consultation, contact the specialists at New Hope Telephone Co-Op. Since the 1950s, this locally-owned company has provided residents with reliable technologies and outstanding customer service. Call (256) 723-4211 or visit their website to learn more. AL LIC # 1660