When you call a local locksmith, you expect fast service from someone who is familiar with you and your community. It’s important to find an expert you can trust, but, unfortunately, third-party scammers are willing to take your hard-earned cash and provide subpar service. The good news is that there are a few easy ways to tell you aren’t calling a local expert when you need help with your locks.

They Only Give Vague Quotes

If the person you call is evasive about costs, you probably aren’t working with a local locksmith, much less a professional one. Whether you require lock repair or new door hardware, a reliable service provider will offer an upfront quote that details the work being done along with all associated costs.

Their Number Connects to a Call Center

When you see signs offering inexpensive specials, you might be tempted to call and request service. Rather than reaching a skilled local locksmith, however, you might be speaking with individuals at an out-of-state call center. A trusted local service will never outsource its calls. If something doesn’t seem right, hang up immediately.

They Ask for Your ZIP Code

If you’re interacting with a real local company, they’ll already know your ZIP code, so there’s no need to inquire about this information. If the person you call keeps pushing for details related to your location, you know it’s a scam. 

They Won’t Provide a Vehicle Description

For safety purposes, local locksmiths tell their customers what type of vehicle to look for, especially when they’re dealing with a car lockout in a parking lot or on the side of the road. If the company you call can’t provide a detailed description or seems reluctant to do so, it’s a sign that something’s not right. Most companies have their own unique colors, designs, and logos, making their team easy to identify. When you schedule an appointment, they should be happy to describe their vehicles. 

They Can’t Answer Basic Questions

The locksmith you choose should be able to answer any questions regarding service, from how long it should take to which tools and techniques they’ll use to complete the task. If they can’t provide these details, you may be dealing with a scammer. An expert can easily share this information with you, while an imposter won’t know what to say. 

The team at Ohio’s Elyria Locksmith Service, Inc. cares about their customers’ safety, so they work hard to provide clear details about their team and skills. The next time you need help from a local locksmith, trust the experts who have served Lorain and Cuyahoga counties for over 37 years. These service providers offer high-quality care and unmatched expertise, giving you the peace of mind that your locks are secure. Visit the company online for additional information, or call (440) 366-5625 to schedule an appointment.