Though it’s a familiar term, few are aware of what “ransomware” means and what they can do to stop it. Those who fall prey, rely on a computer service to address the problem or install malware removal software to keep hackers at bay. While the solution is a convenient one, it’s important to safeguard your machine by getting to know what ransomware is, its cause, and what you can do to protect your computer.

Here are three key things you need to know about ransomware:

What Is It?

Ransomware is essentially a malware program that infects computers and holds the machine’s contents hostage until the user pays a ransom sum to the hackers. While specifics may vary, a display screen usually pops up informing the user that a legal institution, like the FBI or IRS, has locked the computer until the owner pays a fine. In other cases, an antivirus software alert warns that a virus has been detected and will require a fee to remove. If either situation occurs, bring your laptop to a computer service provider for a second opinion before addressing it yourself.

How Does It Happen?

Ransomware usually spreads through phishing emails that ask users to download poisonous attachments or when the user visits an infected site that is designed to steal information in a matter of seconds. As a computer user, it’s important that you never open emails from a foreign address and steer clear of websites that you don’t know well.

Can It Be Fixed?

You can remedy the infections described above with a quick visit to your local computer service shop. However, if the hacker succeeded to encrypt your files, you’ll be unable to decipher any of your content until you have a decryption key. If you haven’t recently backed up the contents of your computer, you may risk losing your data unless you pay the ransom fee — and even that is not a guarantee.

If you’re a resident of Sanford, NC, and have fallen victim to ransomware, Absolute Computers can advise you on how best to proceed. Serving the community since 1999, their team of computer service experts has the technical experience and knowledge to address a myriad of malware problems and help you regain control. Visit them online or give them a call at (919) 777-9125 to schedule an appointment today.