If you’ve been involved in a collision, it’s important to research the auto body shops in your area before choosing one. Contrary to popular belief, you don’t need to choose the collision repair team your insurance company recommends. By taking the time to vet your options, you’ll be more likely to find an auto body repair crew that delivers quality service.

First, get estimates from at least three shops in your region. Keep in mind that some less-reputable crews may try to entice you with a very low estimate. A good rule of thumb is this: If it sounds too good to be true, that probably means it is.

Next, learn some more about the history of the shop. If an auto body shop has been in business for several years or decades, you can be confident that they treat their clients well. On top of that, the more experience they have, the greater the likelihood that they’ll perform the work efficiently.

Be sure to ask if they have any references or testimonials from former clients they’d be willing to share. Many auto body shops make big promises but fail to deliver on them. A crew that makes good on their promises will be happy to offer proof in the form of testimonials.

Finally, confirm that the shop carries all the necessary licenses and insurance. Ask them if their employees are all certified, and find out if they’ve handled this specific type of work in the past. You’re essentially interviewing them for a job. You should be comfortable asking as many questions as you wish.

While you may not have anticipated needing collision repair service, if you do, make sure you’re hiring a crew you can trust.

Since 1976, the professionals at Valiante Auto Body, in Norwalk, CT, have been providing drivers throughout the region with high-quality service. Contact them online to learn more about what they can do for you, or call (203) 847-3043.