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Most people never plan on having to call a towing company. However, if you find yourself stranded on the side of the road, you want to know the people sending roadside assistance your way are reliable. That’s why it pays to ask them a few questions before hiring them. Doing so will ensure you choose the right team for the job.

5 Questions to Ask a Towing Company

1. How Long Have You Been in Business?

You don’t last long in the towing industry if you deliver poor or unreliable service. By choosing a company that’s been in business for years—ideally, decades—you’ll be more likely to find a crew that’s efficient and responsive. A towing company should be able to respond to your call promptly, ensuring you don’t spend hours waiting for them. 

2. What Types of Trucks Do You Operate?

Not all towing companies will have the right truck to tow your vehicle, so don’t waste your own time by talking with someone who can’t help you. Early in the conversation, state the make and model of your vehicle, and ask if they offer towing services for your specific car.

3. Are There Any Hidden Fees?

towing companyDon’t hire a towing company that tries to take advantage of you during a stressful time by charging hidden fees. Sure, you want to get off the road as soon as possible, but that doesn’t mean you should spend more than you can afford or be surprised by your bill at the end.

4. What Are Your Service Areas?

If you tend to drive within the same limited regions, it’s a smart idea to look for a towing company in those areas ahead of time. Doing so will allow you to know the service areas of local companies before you have a breakdown.

5. What’s Your Staff Training Policy?

It’s important to make sure the towing company you work with has experienced staff members who will be able to complete the work competently. Find one that has rigorous standards for driver training, and ask how many years of experience each team member has.

 

Serving Montana’s Flathead Valley region for over 40 years, the professionals at OHS Towing are on hand 24/7, 365 days a year. When you need a tow, they’re the ones to call. Contact them online for more information, or call (406) 892-1600 for help today.

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